Where Is the ROI From AI Agents?

AI agents sound exciting, but business leaders need to ask a practical question: where will the return on investment come from? In this video, I explain why the strongest opportunities are found in specific workflows. AI agents can help connect systems, reduce repetitive effort, shorten response times and improve accuracy, while giving people more time for higher value tasks. To understand the ROI, measure what changed. How much time did the team save? Did work move faster? Was rework reduced?